CRM Specialists

Car Companies

Let Positive Qualities provide your dealership with a CRM specialist to keep close to your customers to ensure that they think about you FIRST, when they are contemplating buying their next car. We can also contact customers who are due a service or MOT ensuring that your customers stay with you and you both benefit from a long term relationship. After their service or MOT we can follow up customers to check customer satisfaction levels so the relationship keeps growing positively.

Not only does it reach the customers who are in market to change their car but it also persuades customers to start thinking about the possibility of changing. This increases your chances of success and ensures that you start to build stronger customer relationships. It also builds up future business opportunities. We can even follow up manufacturer leads ensuring a 24hr turnaround.

We will provide you with your very own dedicated CRM Specialist whose primary aim is to increase the number of customers visiting your dealership whether it is for sales or service and build a complete contact history for each customer.

With many years experience in the car industry Positive Qualities will help you achieve this when you sign up for a Positive Qualities CRM Specialist. 

 Build a strong customer relationship significantly increasing your Customer Satisfaction Scores

Run strategic campaigns to attract customers to your dealership      Increase your dealership sales and after sales

React quickly to any changes in the marketplace

A systematic approach to your Customer Relationship Marketing

• We agree the target audience with you and you let us have a set of strategic offers for these customers

• We telephone your customers 12 hours per week with two hours for follow up and administration

• We will qualify and appoint your customers to a central contact who will then allocate them accordingly or we can appoint them to specific sales advisors if that would work better for you.

• If it’s service customers we’ll arrange their service appointment and any extras they require  

Call David and book your Dealership CRM Programme NOW on

01324 492726  or email him at david@positivequalities.co.uk

We will provide you with your very own CRM specialist who will be your key person for your dealership.

Once we have carried out the CRM report for your dealership all you have to do is sign on the dotted line

CRM Specialists We also provide this service for other types of businesses such as:

• Financial Services

• Estate Agents

• IT Companies

• Motorbike Dealerships

• Security Companies

• Double Glazing Companies

This works for any business that has a need to keep in touch with their customers.

For more information

Contact us